Conversation Intelligence
AI Sales Call Analysis
Transcribes and analyses sales calls for talk ratio, next steps and risk signals.
Sales Call Analysis and AI Coaching
Sales calls hold the truth about your pipeline, but nobody has time to replay them. These products listen for you. One transcribes and analyzes calls for talk ratio, next steps and risk signals. The other reviews calls against your sales methodology and gives each rep coaching notes. Both run in your own accounts under a written Scope Card.
All Sales & Revenue
Conversation Intelligence
Expansion
Lead Generation
Outreach
Pipeline & Deals
Revenue Operations
Products in this category
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Conversation IntelligenceAI Sales Call Analysis for Automotive
Transcribes and analyses sales calls for talk ratio, next steps and risk signals, adapted for Automotive businesses that want to coach sales…
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Conversation IntelligenceAI Sales Call Analysis for B2B Services
Transcribes and analyses sales calls for talk ratio, next steps and risk signals, adapted for B2B Services businesses that run long, relationship-driven…
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Conversation IntelligenceAI Sales Call Analysis for Financial Services
Transcribes and analyses sales calls for talk ratio, next steps and risk signals, adapted for Financial Services businesses that need consistent, well-documented…
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Conversation IntelligenceAI Sales Call Analysis for Real Estate
Transcribes and analyses sales calls for talk ratio, next steps and risk signals, adapted for Real Estate businesses that want to coach…
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Conversation IntelligenceAI Sales Call Analysis for Recruitment
Transcribes and analyses sales calls for talk ratio, next steps and risk signals, adapted for Recruitment businesses that want to coach consultants…
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Conversation IntelligenceAI Sales Call Analysis for SaaS
Transcribes and analyses sales calls for talk ratio, next steps and risk signals, adapted for SaaS businesses running demo, trial and renewal…
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Conversation IntelligenceAI Sales Coaching
Reviews calls against your methodology and gives each rep coaching notes.
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Conversation IntelligenceAI Sales Roleplay Trainer
Lets your reps practise voice and text sales calls with up to 5 AI buyer personas built from your real calls, scored…
What do you actually learn from analyzing sales calls?
You learn what was said, not what was remembered. The AI Sales Call Analysis product looks at talk ratio, so you can see who did most of the talking. It picks out next steps, so follow-ups are not lost. And it flags risk signals, so a deal that sounded fine in the update can be checked against the call itself.
Analysis or coaching: which do you need first?
If managers mainly want visibility into deals, start with AI Sales Call Analysis. If the goal is to help reps improve, the AI Sales Coaching product reviews calls against your methodology and gives each rep their own coaching notes. Teams with a defined sales method tend to get the most from coaching, because there is a clear standard to review against.
Call analysis also comes in industry editions for SaaS, financial services, real estate, automotive, recruitment and B2B services. The real estate edition, for instance, is shaped for coaching agents on buyer, seller and valuation calls. Pick the edition closest to your market, since the calls it was adapted for will look most like yours.
Questions buyers ask
Do reps see their own coaching notes?
The AI Sales Coaching product gives each rep coaching notes based on their own calls, reviewed against your methodology. That makes the feedback personal rather than a general training session. Managers can use the same notes to guide one-to-one conversations, so everyone is talking about real calls instead of impressions.
Which industries have their own edition of call analysis?
There are editions for SaaS, financial services, real estate, automotive, recruitment and B2B services. Each keeps the core job of transcribing and analyzing calls for talk ratio, next steps and risk signals, then adapts it to the kinds of calls that sector handles. Other sectors can buy the core product.
Do we need a methodology before buying AI Sales Coaching?
The product reviews calls against your methodology, so it helps to have one written down, even a simple one. That gives every review a fixed standard. If your team has no method yet, AI Sales Call Analysis can still show talk ratio, next steps and risk signals while you settle on one.
Choosing between Conversation Intelligence products?
Tick Compare on up to four products to see scope, price and delivery side by side. If you would rather talk it through, an expert can help you pick the one that fits how you work.