Buying an AI system, website or marketing service here works like buying anything else online. You see the fixed price and the written scope first, pay, send us what the product needs, and follow every step in your client panel. This page walks through each step, who does what, and what happens after launch.
Steps marked “You” need something from you. Everything else is our work, and your client panel shows which step your order is on.
Browse the store or search in your own words, then read the product’s Scope Card: the channels, integrations, workflows, testing, revision rounds and support it includes, what it leaves out, and its typical monthly running cost. You can tick Compare on up to four products to see them side by side.
YouAt checkout, choose Standard, Express or Rush delivery for AI products, add any add-ons, and leave a note if you need something specific. Online payment through PayPal is being connected; bank transfer is available on request, and the order starts when the funds clear.
YouYour client panel shows an intake form built from the products you bought: questions about your business, private file uploads, and the systems we need to reach. You give access by inviting our team as a user or creating a key you control. Never send passwords.
YouWe read your answers and test every invite and key. If anything is missing, we tell you in the panel and by email. Once everything works, the delivery clock starts the next working day and your delivery date appears in the panel.
Upmark LabsWe configure the product, connect it to your systems and load your knowledge, exactly as the Scope Card describes. Questions during the build come to you in the order’s message thread.
Upmark LabsEvery product is tested against the scenarios listed on its Scope Card before you see it. Any AI usage during testing runs in your own accounts.
Upmark LabsThe delivery appears in your panel. You have 5–15 working days to try it and report anything that does not match the Scope Card; we fix those at no cost. Adjustments use the revision rounds on the Scope Card.
You and Upmark LabsYou get the handoff listed on the Scope Card, such as a recorded session, then post-launch support for the days on the card. After that, optional monthly maintenance keeps the system updated as your tools change.
Upmark LabsWe can only build once we have your information and access. Here is the same order under two scenarios.
A fixed price works because both sides know their part. These are the same commitments set out in our Terms of Use.
The steps are the same for everything in the store. A few details change with what you buy.
Standard delivery in 20–30 working days, with paid Express (15–25 working days) and Rush (10–20 working days) options. A bundle has one combined intake and handoff. Optional maintenance starts after support.
Browse AI solutionsEach build shows its own delivery time on the product page; there is no Express or Rush option. WordPress and WooCommerce sites are looked after by webcare24 after launch; Shopify and other builds can add maintenance.
See website and store buildsOne-time projects, such as audits and launches, follow the same steps. Monthly services start after intake, with a 3-month minimum paid at checkout, then run month to month with the deliverables listed on the product page.
See marketing servicesAdd a note at checkout, or write in your order’s message thread later. If the request fits within the Scope Card, it is included at no cost. If it goes beyond it, you get a written Change Quote. You accept and pay it in your client panel, and only then does that work start, with its time added to your delivery date.
For projects bigger than any product or bundle, send a Custom AI request.
Book a call with an expert to talk through your process and get pointed to the right product. The call is advice only, so no build work is done and you are not committed to anything.
The full rules for deadlines, review and support are on the delivery and intake page, and every price rule is explained on the pricing page.
AI products have a standard delivery time of 20–30 working days, or less with paid Express (15–25 working days) or Rush (10–20 working days). The clock starts the working day after your intake is complete and your access has been checked. Website and marketing services show their own delivery time on each product page, and your delivery date appears in your client panel.
No. Every product page shows the fixed price, the Scope Card and what you need to provide, so you can order without a call. If you are not sure which product fits your business, you can book an expert consultation first. It is advice only: we talk through your needs and point you to the right product, and no build work is done.
Your client panel shows an intake form built from the products you bought: questions about your business, files to upload and the systems we need to reach. You give access by inviting our team as a user or by creating a key that you control. Never send passwords. Everything should arrive within 72 hours of your order so the build can start on time.
Add a note at checkout, or write in your order's message thread later. If the request fits within the Scope Card it is simply included. If it goes beyond it, you get a written Change Quote. That work starts only after you accept and pay the quote, and its time is added to your delivery date.
Once you accept the delivery, post-launch support runs for the days listed on the Scope Card, typically 30 days for AI products. It covers fixing defects and answering your questions. After that you can add optional monthly maintenance for monitoring, fixes, updates and a few change hours each month, or run the system yourself in your own accounts.
You own the work we create for you once you have paid in full. The system is built and runs in your own accounts, such as your CRM, helpdesk, store and AI provider, so nothing is locked inside our tools. You can remove our access at any time, and we remove it at the end of the engagement or support period when you ask.
Pick a product, read its Scope Card and price, and order when you are ready. The steps above take it from there, and your client panel shows each one.