AI WhatsApp Commerce Stack
AI WhatsApp Commerce Stack brings together WhatsApp AI Ecommerce Agent, WhatsApp AI Support Agent, WhatsApp AI Campaign Agent and WhatsApp AI Retention Agent for businesses selling on whatsapp, delivered as one project with one intake.
Discount rounded to the nearest $100. Savings are calculated from current component prices, not claimed.
What is included
Each product below is also sold on its own; this bundle delivers all of them as one project at the discounted price on the right.
Problems this solves
Customers message on WhatsApp to order but wait hours for a reply
The WhatsApp AI Ecommerce Agent lets customers browse products and place orders in the chat. Orders can be taken at any hour on the official WhatsApp Business Platform.
Where-is-my-order messages flood the same WhatsApp number
The WhatsApp AI Support Agent answers order and product questions in the same chat thread. Your staff handle the issues that need a person, not the routine status checks.
Broadcast messages feel like spam and get people to block you
The WhatsApp AI Campaign Agent sends campaigns through the official platform to customers who have opted in. Messages can be targeted, so people receive offers that suit them.
Customers who buy consumables forget to reorder on time
The WhatsApp AI Retention Agent sends reorder reminders based on past purchases. Customers can reorder right there in the chat, without searching for your website.
How the 4 work together
These run as one system: each product keeps doing its own job, and this bundle delivers them together as a single project with a single intake.
Shown in the order components are delivered. Detailed cross-product sequencing copy is added in a later phase.
One intake for all 4
Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.
Not included
What you receive at handover
- WhatsApp AI Ecommerce Agent, WhatsApp AI Support Agent, WhatsApp AI Campaign Agent and WhatsApp AI Retention Agent, each configured and deployed
- All four connected to your account on the official WhatsApp Business Platform
- Cross-product workflow configuration with up to three handoffs between the products
- A combined test report covering each product's tests plus 20 cross-product scenarios
- A combined admin guide and a recorded 90-minute handoff session
- 30 days of post-launch support
Expected benefits and how to measure them
- Can help more chats turn into completed orders.
- Helps staff spend less time on order status questions.
- Makes repeat orders easier for regular customers.
- Orders placed in chat
- Count orders tagged as WhatsApp in your store platform for the month before launch and the month after.
- Reply time on WhatsApp
- Compare average first reply time from your WhatsApp Business inbox reports, before and after launch.
- Reorder rate
- Track customers placing a repeat order within their usual cycle, from store reports, for the quarter before and after.
Before you start: Record your current WhatsApp order count, reply time and repeat-order figures. Note the questions customers send most often in chat.
These are things to track, not promised results. Outcomes depend on your data, your team and your market.
Questions about this product
Do we need a WhatsApp Business Platform account?
Yes. All four agents run on the official WhatsApp Business Platform, using a number in your name. If you do not have an account yet, you provide the business details at intake and the setup happens in your name. Meta's own verification steps can take time, so start early.
Why do campaign messages need Meta approval?
Because Meta requires approved templates for messages a business starts, such as campaigns and reorder reminders. Each agent includes up to five templates submitted for approval. Meta decides on approval, not us, so the wording sometimes needs a change before it is accepted.
Does the AI WhatsApp Commerce Stack work for customers in the US?
Partly. Since April 2025, Meta has paused marketing template messages to US (+1) numbers, so campaigns and win-back offers cannot reach them. Ordering, support, utility updates such as order confirmations, and click-to-WhatsApp ad conversations still work. We recheck Meta's status every quarter. Talk to us before ordering if most of your customers are in the US.
What does the WhatsApp bundle save?
The four agents cost 15 percent less as a bundle than bought one by one, and the price panel shows both totals before you pay. You also connect your WhatsApp Business number once, submit templates together and get one handoff session covering ordering, support, campaigns and reorders.
Can customers pay inside the WhatsApp chat?
The ecommerce agent completes orders on WhatsApp using the order and payment options your store already offers, for example a payment link from your own system. A new payment method built inside the chat is outside the Scope Card and would be quoted through a Change Quote.
What happens when a customer wants a person?
The chat is handed to your agent inbox with the conversation so far, and the person you named picks it up. That works for all four agents. Handover rules, such as complaints or large orders, are set at intake and can be changed later through monthly maintenance.
How much do WhatsApp conversations cost?
Meta charges conversation fees directly to your account, and the amount depends on the type and number of conversations. On top of that, each agent typically costs about $30 to $150 a month in AI usage and hosting. None of it is paid through us.