Talent Acquisition
AI Interview Intelligence
Transcribes interviews and summarizes evidence against the scorecard.
Conversation Intelligence
AI Sales Call Analysis for Recruitment
Client and candidate calls analyzed against your ATS, so job briefs, screening details and client updates stop depending on memory.
Consultants run dozens of client and candidate calls a day, and the notes in your ATS are thin or missing. This edition transcribes those calls and checks each one for the details your desk depends on: a complete job brief, screening answers, an interview slot agreed and a client update given. Roles stop stalling because a salary band or must-have skill was never asked.
- Job briefs checked for salary, skills and interview process
- Candidate screening answers captured against the right ATS stage
- Client update calls confirmed, so clients stay informed
$3,900
20–30 working days
Optional maintenance $249/mo
What it is
AI Sales Call Analysis for Recruitment transcribes consultants' calls with hiring clients and candidates, then checks each one for the details your desk depends on: a complete job brief, screening answers, an interview slot agreed and a client update given. It reads jobs and candidate stages from your ATS. Managers see where to coach.
Why businesses buy it
In recruitment, a weak job brief costs weeks. Missing salary bands, vague must-have skills or an unclear interview process lead to the wrong shortlist and frustrated clients. When notes depend on memory, every busy day adds risk. This edition checks every client and candidate call against what your desk needs, reads jobs and stages from your ATS, and shows managers where to coach. Placements move faster and clients feel looked after. The checks, sources and reporting channel are written into the scope before you order.
Problems this solves
Job briefs taken by phone miss details the search needs
Consultants' calls with hiring clients are checked against the Recruitment scorecard for a complete job brief. Missing details are reported, so consultants can call back before sourcing starts.
Candidates drift away because no interview slot was agreed
Candidate calls are checked for screening answers and an agreed interview slot. Jobs and candidate stages from your ATS show where a call ended without a clear next step.
Clients feel ignored between shortlist and offer
Client calls are checked for an update given, read against job stages in your ATS. Managers see which desks need coaching on keeping hiring clients informed.
A good fit if
Consultants run dozens of candidate and client calls a day, and the notes in the ATS are thin or missing.
Job intake calls leave out salary band, must-have skills or the interview process, and roles stall later because of it.
Clients complain they are not updated, and you cannot see whether update calls happen or what they cover.
Jobs and candidates live in an ATS such as Bullhorn, Greenhouse or Workable, with calls recorded.
Not the right fit if
You want interviews transcribed and summarized against a hiring scorecard. See AI Interview Intelligence.
You want incoming CVs screened against the role before anyone calls. See AI Resume Screening for Recruitment.
Interview times need coordinating between candidates and client panels. See AI Interview Scheduling.
You want each consultant coached on their sales calls with clients. See AI Sales Coaching.
How it works
- Up to three read-only sources are connected: call recordings, your ATS, and HubSpot or another CRM if client sales are tracked there.
- Each call is transcribed and matched to the job, candidate or client, and the Recruitment workflow template tags it as candidate screening, interview scheduling, client update or job brief.
- Checks are set with your managers, up to 25, such as salary band captured on a job brief, notice period and expected salary asked on a screen, or next interview step agreed.
- Client update calls are measured too: which live roles had an update in the period, and whether shortlist progress and feedback were covered.
- Findings reach one channel as a dashboard or recurring report, with up to five alerts, such as a new job brief missing a salary band.
- Before launch, results are replayed over three months of your calls against roles you filled and roles you lost.
What you provide within 72 hours
Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.
- Read-only access to your call recordings, your ATS and, if used, your CRM for client sales.
- What a complete job brief and a complete candidate screen look like at your agency.
- How jobs, candidates and client contacts are staged in the ATS.
- At least three months of recorded calls, including roles filled and roles lost.
- Report recipients and the delivery channel.
- Admin access and API keys for each source, shared securely, never by email, and one decision-maker.
- An API key for your own AI model account (for example OpenAI or Google Gemini), created for this build with a spending limit.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.
Timeline
Start
Intake verified; brief, screen and update checks agreed.
Weeks 1–2
Recordings, ATS and CRM connected; transcription built.
Week 3
Recruitment template, call-type tagging and alerts configured.
Weeks 3–4
Results replayed over three months of client and candidate calls.
Week 4
Review with your managers, two rounds of changes.
Go-live
Live, recorded 60-minute handoff, support begins.
| Option | Delivery time | Price |
|---|---|---|
| Standard | 20–30 working days | $3,900 |
| Express | 15–25 working days | $4,600 |
| Rush | 10–20 working days | $5,250 |
What you receive at handover
- AI Sales Call Analysis for Recruitment configured for client and candidate calls
- A Recruitment call scorecard and risk-signal library
- Read-only connections to up to three systems, including your ATS
- One dashboard or recurring report with up to five alerts
- A test report using recruitment scenarios, checked against three months of your data
- An admin guide, a recorded handoff session and 30 days of post-launch support
Expected benefits and how to measure them
- Helps consultants start searches with fuller job briefs
- Can keep candidates and clients engaged through the hiring process
- Gives managers clear coaching points for each consultant
- Submission-to-interview rate
- Compare candidates submitted with interviews booked in your ATS for the quarter before launch and the quarter after.
- Briefs needing a call-back
- Count incomplete-brief flags in the monthly report and track the trend by consultant.
- Candidate drop-out before interview
- Use ATS stage data to count candidates who withdrew or went silent, comparing two quarters before and after.
Before you start: Export submission-to-interview rates and candidate drop-outs from your ATS for the last two quarters.
These are things to track, not promised results. Outcomes depend on your data, your team and your market.
Running costs
You pay for the build once for the build. Analyzing calls afterwards costs roughly $20 to $150 a month for AI model usage and a hosting or scheduler service, billed in your own accounts. Your ATS and CRM subscriptions are unchanged and only read.
AI usage during the build and back-test is also billed to your accounts.
Ask about running costsCustom requirements
Writing call notes back into the ATS, separate reports per desk or sector, or calls in a second language sit outside this Scope Card. Add a note at checkout for a written Change Quote.
Request a custom versionKeep it running
After launch, monthly maintenance keeps the checks matched to your desks: monitoring, fixes and monthly change hours to add a screening question or adjust alerts when you open a new sector desk. It begins after the 30 days of support and can be cancelled any month.
$249/mo (the minimum fee, includes 2 change hours)
Optional. Starts after the post-launch support period. Cancel any month.
How maintenance worksHow this compares
| Do it yourself with a SaaS tool | Hire a custom agency | Upmark Labs | |
|---|---|---|---|
| Price | A conversation intelligence tool charges per consultant seat | A recruitment trainer charges per audit day | Ours is one fixed price, shown before you buy |
| Candidate and client calls | Built mainly for sales calls, not screening | A trainer reviews a sample of each | Ours checks briefs, screens and client updates in one build |
| ATS context | May not read your ATS stages | Depends on what the trainer is shown | Ours reads jobs and candidate stages from your ATS |
| Delivery | Connects quickly but needs recruitment-specific tuning | Audits are booked period by period | Ours has a fixed delivery time shown before you buy, with faster options |
Questions about this product
Does AI Sales Call Analysis for Recruitment cover candidate calls as well as client sales calls?
Yes. The Recruitment template separates four call types: candidate screening, interview scheduling, client updates and job briefs taken from hiring clients. Each type has its own checks, so a screening call is judged on the candidate details captured and a job brief on whether the role is fully defined.
What should a job intake call be checked for?
Whatever your managers say makes a brief workable. Agencies commonly check for salary band, must-have and nice-to-have skills, location and working pattern, interview stages, decision-makers and agreed fee terms. Briefs missing any of those can raise an alert, so a consultant can call the client back the same day.
Can it read jobs and candidates from Bullhorn, Greenhouse or Workable?
Yes, read-only. Greenhouse and Workable both expose jobs, candidates and their stages through an API, and Bullhorn is confirmed at intake. The ATS is one of the three sources and is never written to. If you want call notes saved into candidate records, that is scoped separately as a Change Quote.
Is this the same as analyzing job interviews?
No. This edition analyses your consultants' own calls with clients and candidates. Transcribing interviews and summarizing evidence against a hiring scorecard is a different job, covered by AI Interview Intelligence. The two can run side by side, one for the desk and one for the interview stage.
Can the recruitment call analysis edition be delivered faster?
Yes. Express and rush delivery are both available, and the date and price for each are shown on this page before you buy. The scope stays exactly the same whichever you choose. Testing still covers client and candidate calls. Running costs of roughly $20 to $150 a month for AI usage and hosting are separate and paid in your own accounts.
How are candidates' personal details on recordings handled?
Recordings, transcripts and reports stay in your own accounts, and every source is read-only. To remove personal details such as phone numbers or addresses before transcripts reach the AI model or logs, add the PII Redaction Layer at checkout. Access keys are shared securely, never by email.
Every brief complete, every screen captured, every client updated.
Order AI Sales Call Analysis for Recruitment and your consultants' client and candidate calls are checked against your ATS for briefs, screens and updates, on a delivery date shown before you pay.
Works well with
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