Customer Support and Voice AI
AI receptionist for small business: calls, bookings and handoffs
What an AI receptionist does on a real call, the rules that apply, a sample greeting and a pass/fail checklist to launch one safely.
Outbound
AI Voice Sales Agent
Calls that pitch, handle objections, and close a sale or book the next step, not just deliver information.
A good sales call follows a pattern: present the offer, handle the pushback, ask for the close or the next step. The trouble is that it depends on who picks up. This agent runs your approved pitch, pricing and objection responses on every call, closes where the prospect is ready or books the next step, and logs the outcome in your CRM.
- Pitches your offer the same strong way on every call
- Handles expected objections with the responses you approved
- Closes or books a qualified next step into your calendar
$6,900
20–30 working days
Optional maintenance $345/mo
What it is
AI Voice Sales Agent calls or answers with a sales conversation built to pitch your offer, handle the objections you expect, and close the sale or book a qualified next step. It works from the pitch, pricing and objection responses you approve, not an improvised script.
Why businesses buy it
Leads go cold while reps are busy, and the ones who do get called hear a different pitch depending on who dials. Objections get fumbled, pricing gets improvised and the CRM never quite reflects what happened. This agent gives every prospect your best version of the conversation, sticks to the terms you set and hands anything unexpected to a rep. The Scope Card fixes the flows, systems and testing before you order, so you know exactly which sales conversations it will run.
Problems this solves
Sales calls go off-message when different people pitch
The Voice Sales Agent works only from the pitch, pricing and objection responses you approve. Every caller hears the same accurate story about your offer.
Common objections end calls that could have continued
The objections you expect are written into the conversation with your approved answers. The agent responds calmly and moves toward a sale or a qualified next step.
Inbound sales calls ring out when the team is busy
The agent can answer as well as call out on one number. A caller who wants to buy is handled straight away rather than told someone will ring back.
Hot prospects need a human closer at the right moment
Live transfer passes a ready buyer to your salesperson mid-call. The outcome and next step are logged in your connected CRM. The salesperson can see what was discussed before picking up, so the buyer does not have to repeat themselves.
A good fit if
You have a defined pitch, pricing structure and a handful of common objections that a trained rep would already know how to handle.
The call's job is to move a prospect forward, toward a close or a booked next step, not just to inform them.
You want objections handled consistently, using the responses you approve, rather than left to whoever happens to answer.
You track deal or call outcomes in a CRM and want closes and booked meetings logged there directly.
Not the right fit if
Your goal is booking appointments through outreach, without a sales pitch or objection handling in the call. See AI Voice Appointment Setter, a narrower outbound booking build.
Your goal is scoring and routing leads, not selling to them on the call. See AI Voice Lead Qualification.
You need a general outbound calling base for a purpose other than selling, such as reminders or surveys. See AI Outbound Calling Agent.
Calls are inbound support or service calls, not sales conversations. See AI Voice Customer Support.
How it works
- The call is placed to a prospect on your list, or answered on your sales line, and opens with the pitch framing you approved for that segment.
- It presents the offer and pricing you approved, adjusting the emphasis based on what the prospect says matters to them.
- When the prospect raises an objection, it responds using the objection-handling script you provided, rather than improvising a counter-argument.
- Where the prospect is ready, it moves to close directly or books the next step, such as a demo or a call with a rep, straight into your calendar.
- Where the prospect is not ready, it captures the reason and schedules an approved follow-up rather than letting the lead go cold.
- Every call is logged with the outcome, whether that is closed, booked, follow-up scheduled or not interested, written into your CRM.
What you provide within 72 hours
Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.
- A telephony account in your name, such as Twilio, Vonage or Aircall, approved for the calling direction this line needs.
- Your pitch, pricing and the offers each segment should hear.
- Your common objections and the responses you want used for each.
- The transfer contact for prospects who ask for a person, and your close or booking rules.
- Access to the CRM and calendar this line should log outcomes and bookings to.
- Admin access and API keys for every connected system, shared by adding our team as a user or creating a key you control, never by email.
- One person who can approve the pitch, pricing and objection scripts, and sign off the test calls.
- Documented prior consent for every number we call, with your lists scrubbed against applicable do-not-call lists before each campaign. We do not give legal advice, so confirm your calling obligations with your own counsel.
- An API key for your own AI model account (for example OpenAI or Google Gemini), created for this build with a spending limit.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.
Timeline
Start
Intake confirmed and your pitch, pricing and objection scripts agreed.
Weeks 1–2
Sales flows and objection handling built against your approved scripts.
Week 3
CRM and calendar connected for outcome logging and bookings.
Weeks 3–4
Fifty test calls run through the pitch and objections, transcripts sent to you.
Week 4
Your review, with two rounds of changes to the scripts.
Go-live
Live on your sales line or list, recorded handoff session held, support begins.
| Option | Delivery time | Price |
|---|---|---|
| Standard | 20–30 working days | $6,900 |
| Express | 15–25 working days | $7,950 |
| Rush | 10–20 working days | $8,950 |
What you receive at handover
- AI Voice Sales Agent, configured and live on one inbound or outbound number
- Workflow, prompt and guardrail configuration built from your approved pitch, pricing and objection responses
- Up to five call flows with live transfer, and connection to up to two agreed systems
- A test report from 50 test calls with transcripts
- An admin guide, a recorded 60-minute handoff session and 30 days of post-launch support
Expected benefits and how to measure them
- Prospects can hear a consistent, approved pitch every time.
- More sales conversations can reach a clear next step.
- Your salespeople can focus on buyers who are ready.
- Calls reaching a next step
- Count calls ending in a sale or booked meeting in your CRM, compared with the month before launch.
- Conversion by call
- Divide closed sales by sales calls for the month before and after go-live.
- Transfers to sales staff
- Track live transfers from the agent's log and how many of those close.
Before you start: Record a month of sales call volume, outcomes and closes from your CRM. Keep your current pitch and objection notes to compare.
These are things to track, not promised results. Outcomes depend on your data, your team and your market.
Running costs
The build price is paid one time. Running it is billed in your own accounts, roughly $0.13 to $0.31 per connected call minute all in, covering the voice platform, the AI model and telephony, plus number rental. Sales conversations tend to run longer than a simple reminder call, since objection handling takes time, so plan around average call length as well as attempt volume.
AI usage during build and testing is also billed to your own accounts, so every provider relationship stays yours.
Ask about running costsCustom requirements
Need more than five pitch segments, or a more complex qualification-to-close flow? Add a note at checkout and you get a written Change Quote, with work starting only once you accept it. Larger or bespoke projects go through the Custom AI request form instead.
Request a custom versionKeep it running
Monthly maintenance covers monitoring, fixes, updates, a monthly health report and change hours to update pricing, refresh objection responses or adjust a segment's pitch. It starts after the thirty days of included support and can be cancelled any month.
$345/mo (5% of the build price a month, includes 3 change hours)
Optional. Starts after the post-launch support period. Cancel any month.
How maintenance worksHow this compares
| Do it yourself with a SaaS tool | Hire a custom agency | Upmark Labs | |
|---|---|---|---|
| Price | A sales dialer tool charges per seat plus usage | A custom build gets quoted after discovery calls | Ours is one fixed price, shown on this page before you buy |
| Objection handling | Most dialers leave objection responses to the human rep | Depends entirely on what the agency scopes | Ours applies the objection responses you approve, consistently |
| Delivery | A dialer is quick to sign up for but slow to script well | An agency build usually runs several weeks | Ours has a fixed delivery time shown before you buy, with faster options |
| Outcome tracking | Basic call logs without a structured close or booking status | Depends on what was agreed with the agency | Ours logs closed, booked or follow-up status into your CRM |
Questions about this product
Can the AI Voice Sales Agent actually close a sale on the call?
Yes, within the pitch, pricing and close process you approve. Where the prospect is ready, it can complete a close directly or book the confirmed next step, such as a demo or a paid trial, into your calendar. It does not improvise pricing or terms beyond what you provided.
How is this different from the AI Voice Appointment Setter?
The Appointment Setter's job is booking a meeting through outreach, without a sales pitch or objection handling built in. This build is designed to sell: presenting an offer, handling pushback, and closing or booking a qualified next step. If your outbound calls are purely about getting a meeting on the calendar, the Appointment Setter is the simpler and cheaper choice.
What happens when a prospect raises an objection the script did not anticipate?
It uses the closest matching response from what you provided, and if nothing fits, it acknowledges the concern honestly and offers to connect the prospect with a rep rather than improvising a new claim. Every unmatched objection is logged, so you can see patterns and add responses over time.
What are the monthly running costs for the AI Voice Sales Agent?
Connected call minutes run roughly $0.13 to $0.31 all in, covering the voice platform, the AI model and telephony, plus number rental, paid directly in your own accounts. Sales calls often run longer than a simple reminder call because of the pitch and objection handling, so cost tracks average call length as well as volume.
How long until it is running real sales conversations?
The delivery panel on this page shows the timeline for each speed. The clock starts once we have your pitch, pricing, objection responses, close process and CRM and calendar access. Fifty test calls then run against tough objections as well as easy yeses, and you get two rounds of changes before the agent speaks to a real prospect.
Do prospects know they are talking to an AI sales agent?
Yes. The call opens with a short disclosure in wording you approve, delivered before the pitch begins. Several US states and countries have specific disclosure and consent requirements for automated sales calls, and the exact wording is set during intake and can be updated later through monthly maintenance.
Can we update pricing or the pitch after launch?
Yes. Updated pricing, a refreshed pitch or new objection responses fit inside the monthly change hours in maintenance. A structurally new segment or offer beyond the five in scope is scoped and quoted as an Additional Workflow before the work starts.
Guides on this topic
All guides Let every sales call follow your best pitch, every time.
Order AI Voice Sales Agent and it is pitching, handling objections and closing or booking calls on a fixed delivery date.
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