Reviews & Reputation
AI Review Response Agent
Drafts on-brand replies to Google and platform reviews for approval.
Social
AI Social Media Agent for Restaurants & Food
Specials, menu changes and opening news posted on time, and diners' comments answered from your published menu.
Between prep, service and close, nobody has time to post the day's specials or answer a diner asking about allergens. This agent posts your menu news, specials and opening updates on schedule, and replies to dish and allergen questions using only your published menu. Booking requests go to your reservation route, and complaints go straight to a manager.
- Specials and menu changes posted on time, every service
- Allergen and dish questions answered only from your published menu
- Complaints flagged to a manager instead of left unanswered
$4,900
20–30 working days
Optional maintenance $249/mo
What it is
AI Social Media Agent for Restaurants & Food drafts and publishes your restaurant's posts on one social channel from the menu, specials and updates you supply. It answers diners' comments about dishes and allergens only from your published menu, points booking questions to your reservation route, and flags complaints to a manager. Every reply sticks to your approved menu facts.
Why businesses buy it
For restaurants, social media is often the first place diners check whether you are open, what is on and whether it suits them. An empty feed or an unanswered allergen question sends them elsewhere. Most owners know this, but posting slips the moment service gets busy. This agent keeps the feed fresh and the comments answered without taking anyone off the floor. The Scope Card spells out the channel, workflows and approval rules before you order, so you know exactly how it will behave in front of your guests.
Problems this solves
Specials never get posted because the kitchen is too busy
The agent drafts and publishes posts from the menu, specials and updates you supply. Your restaurant's channel stays active without anyone stepping away from service.
Diners ask about allergens in comments and risk getting guesses
Dish and allergen questions are answered only from your published menu. If the menu does not cover a question, the comment goes to a manager instead of being guessed.
Booking requests left in comments get lost or forgotten
Booking questions are pointed to your reservation route, so diners book through the proper channel. Complaints are flagged to a manager rather than left sitting in public.
A good fit if
Your social channel goes quiet whenever service gets busy, which is most weeks.
Specials, seasonal dishes and event nights change often enough that posting them by hand never quite keeps up.
Diners ask the same things under your posts: is there a vegan option, does this contain nuts, can I book for Friday.
You want a manager to approve some posts, such as new menu launches, while routine specials can go out on their own.
Not the right fit if
You want reviews on review sites answered. See AI Review Response Agent for Restaurants & Food.
You need table bookings taken on the phone during service. See AI Voice Booking Agent for Restaurants & Food.
You want post captions drafted and scheduled but never published by the AI itself. AI Content Distribution is the lower-scope fit.
Your bottleneck is producing the visuals, not the words. See AI Social Creative Engine, which turns post copy into on-brand graphics.
How it works
- You set what can post without asking. Daily specials might go straight out, while a new menu or a price change waits for the manager to approve it.
- Posts are drafted from your kitchen's own material. The agent writes from the menu, specials list, photos and event dates you give it, in the voice set out in your brand guidelines.
- Approved posts publish on schedule. They go to your connected channel at the times you choose, such as late morning for lunch specials, with no copy-and-paste step.
- Diners' comments get menu-based answers. Questions about ingredients, dietary options and allergens are answered only from your published menu; if the menu does not say, the comment is passed to staff.
- Booking and complaint comments are routed, not improvised. A request for a table is pointed to your booking link or number, and a complaint goes to the manager you named.
- Results come back to you. Engagement is reported on a schedule, so you can see which dishes and nights people respond to, and that feeds the next round of posts.
What you provide within 72 hours
Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.
- Admin and API access to the one social channel the agent will post to and reply on.
- Your published menu with allergen and dietary information, plus how and when specials change.
- Brand guidelines and ten real posts or replies that sound like your restaurant.
- Your approval rules: which posts can publish on their own and which need a manager.
- Your booking link or number, and the manager who handles complaints and anything outside the rules.
- Your target diners and the priority topics, such as event nights or a new opening.
- Admin access and API keys for both connected systems, never sent by email, and one decision-maker.
- An API key for your own AI model account (for example OpenAI or Google Gemini), created for this build with a spending limit.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.
Timeline
Start
Intake verified, approval rules and channel confirmed.
Weeks 1–2
Post drafting, menu answers and routing built from the Restaurants & Food template.
Week 3
Channel connected with read and write access, second system linked.
Weeks 3–4
Fifty documented test scenarios run, allergen and complaint comments included.
Week 4
Your review and two rounds of changes.
Go-live
Posting goes live, recorded 60-minute handoff, support starts.
| Option | Delivery time | Price |
|---|---|---|
| Standard | 20–30 working days | $4,900 |
| Express | 15–25 working days | $5,750 |
| Rush | 10–20 working days | $6,600 |
What you receive at handover
- AI Social Media Agent for Restaurants & Food configured on one social channel
- A Restaurants & Food post-type library and content calendar template
- Approval and escalation workflows for menu answers, bookings and complaints, up to six
- A test report using restaurant scenarios across 50 documented cases
- An admin guide, a recorded handoff session and 30 days of post-launch support
Expected benefits and how to measure them
- Helps keep your restaurant visible on social through busy services
- Can send more diners to your own booking route
- Makes allergen replies safer by sticking to menu facts
- Bookings from social
- Tag your reservation link and compare social-sourced bookings for the month before and after.
- Comment response time
- Sample comments monthly and compare average reply time with the month before launch.
- Posts per week
- Count posts on the channel for equal periods before and after launch.
Before you start: Record weekly posts, average comment reply time and any bookings you can trace to social.
These are things to track, not promised results. Outcomes depend on your data, your team and your market.
Running costs
The build is one fixed price. Afterwards it costs roughly $50 to $250 a month in your own accounts for AI model usage and hosting, plus whatever your social channel's API access and your existing tools cost. More posts and more answered comments move you toward the top of that range.
AI usage during build and testing is billed to your accounts too, so the channel and every provider stay in the restaurant's name.
Ask about running costsCustom requirements
A second social channel, a seventh workflow, or posting for several restaurant sites with different menus is outside the Scope Card. Add a note at checkout and a written Change Quote arrives.
Request a custom versionKeep it running
Monthly maintenance covers monitoring, fixes and change hours for loading new menus, adding seasonal themes and adjusting approval rules as specials change. It starts after the post-launch support period, bills monthly and can be cancelled any month.
$249/mo (the minimum fee, includes 2 change hours)
Optional. Starts after the post-launch support period. Cancel any month.
How maintenance worksHow this compares
| Do it yourself with a SaaS tool | Hire a custom agency | Upmark Labs | |
|---|---|---|---|
| Price | A scheduling tool charges per seat each month, and someone still writes every post | A social agency bills a monthly retainer | Ours is one fixed price, shown on this page before you buy |
| Allergen comments | A scheduler does not answer comments | A junior account manager answers when they see it | Ours answers only from your published menu and hands off the rest |
| Daily specials | Need typing and scheduling by someone on your team | Need a brief sent to the agency | Ours drafts and publishes them inside your approval rules |
| Delivery | Instant, but the writing is still yours | A few weeks of onboarding | Ours has a fixed delivery time shown before you buy, with faster options |
Questions about this product
How does AI Social Media Agent for Restaurants & Food answer allergen comments?
Only from your published menu. If a diner asks whether a dish contains gluten and the menu lists it, the agent replies with that information. If the menu is silent, it says staff will confirm and flags the comment to the person you named. It never guesses about ingredients, cross-contact or kitchen preparation.
Can it post our daily specials automatically?
Yes, if you mark specials as a post type that can publish without approval. You send the day's specials, by the route agreed at intake, and the agent writes and publishes the post at your chosen time. Price changes, new menus or anything you prefer to check first can stay in the approval queue.
Will the restaurant social agent take table bookings in comments or messages?
No. It points diners asking for a table to your booking link or phone number, following your rules. If you want reservations taken directly by phone, AI Voice Booking Agent for Restaurants & Food does that, and the two can run side by side without any overlap in what each one handles.
Who writes the captions for our food photos?
The agent does, from the photos and details you send and your brand guidelines. It describes the dish using the menu's own wording, so names, ingredients and prices match what diners will see in the restaurant. You set how much personality it uses, from straightforward to playful, through the ten example posts you provide.
What happens when a diner complains under one of our posts?
It is not answered automatically. Complaints, refund requests and anything sounding like a food-safety concern are flagged straight to the manager you named, with the comment and a link, so a person decides the reply. You can agree a short holding response during intake if you want one posted while the manager looks.
How long before our restaurant's social channel is posting?
Delivery time is fixed and shown before you buy, with express and rush options if you need it sooner. Your menu, approval rules, channel access and ten example posts are due within 72 hours of ordering, and each day late moves delivery by 3 working days. Getting them in early protects a launch before a new menu.
What does the restaurant social agent cost to run monthly?
Roughly $50 to $250 a month in your own accounts, covering AI model usage and hosting, plus any cost for your channel's API access. A restaurant posting daily and answering many comments sits higher in the range than one posting a few times a week. Monthly maintenance is optional.
Keep the feed as fresh as the specials board.
Order AI Social Media Agent for Restaurants & Food and your specials and menu news post on time, with diners' questions answered straight from your menu, on a fixed delivery date.
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