AI products that work with Adobe Commerce
If your store runs on Adobe Commerce, these editions plug straight into it. They answer order questions from live order data, recommend products based on what shoppers browse and buy, and write product descriptions across your catalog. Because they connect natively, they work with the records you already keep instead of a copy.
- Data exchanged
- catalog, orders and customers
- Access you provide
- Adobe Commerce integration token
- Added to the core price
- $1,500 for the Adobe Commerce edition of a product
- Not included
- Adobe Commerce license or subscription costs, and any customization beyond the field mapping agreed during setup.
| Product | What it does in Adobe Commerce | Price | Add to cart |
|---|---|---|---|
| AI Order Support Agent for Adobe Commerce | Answers order status, delivery and change requests using live order data, connected natively to Adobe Commerce so it reads and updates orders, shipments, customers and order comments. | Price range: $6,900 through $8,950 | Add to cart |
| AI Product Description Engine for Adobe Commerce | Writes on-brand product descriptions at catalog scale, connected natively to Adobe Commerce so it reads and updates catalog products, attributes and categories. | Price range: $3,400 through $4,600 | Add to cart |
| AI Recommendation Engine for Adobe Commerce | Recommends products on site and in email based on behavior and purchase history, connected natively to Adobe Commerce so it reads catalog, orders and customer purchase history. | Price range: $6,000 through $7,800 | Add to cart |
What can each Adobe Commerce edition read and update?
Each edition connects natively to Adobe Commerce. The order support agent and the description engine both read and update records as part of their work. The recommendation engine reads your data to make its suggestions on site and in email, leaving your catalog itself untouched.
- AI Order Support Agent: orders, shipments, customers and order comments
- AI Recommendation Engine: catalog, orders and customer purchase history
- AI Product Description Engine: catalog products, attributes and categories
Which Adobe Commerce edition should I start with?
If customers keep asking where their order is, start with AI Order Support Agent, which answers order status, delivery and change requests from live data. If your catalog has thin or uneven copy, AI Product Description Engine writes on-brand descriptions at catalog scale. If shoppers rarely add a second item, the recommendation engine suggests products based on behavior and purchase history.
Questions buyers ask
Will order answers be up to date?
AI Order Support Agent for Adobe Commerce answers using live order data, so customers get the current status of their order, delivery and any change requests. It can also update order comments, which keeps your team informed about what was discussed with each customer.
Can descriptions be written for our whole catalog?
Yes. AI Product Description Engine for Adobe Commerce writes on-brand product descriptions at catalog scale. It reads and updates catalog products, attributes and categories, so the new copy lands where it belongs in your store without anyone pasting it in by hand.
Do these run in our own Adobe Commerce account?
Yes. Each edition is set up in your own accounts and connects natively to your store. On each product page you can see the fixed scope, read the Scope Card in full and place your order online whenever your team is ready to go ahead.
How the connection is set up
The general pattern we follow for every integration.
- 1You create the necessary access in your Adobe Commerce account: a private app, an API key, or an OAuth approval, depending on what Adobe Commerce supports.
- 2We agree a secure way to share access during intake. Please never send passwords or API keys by email.
- 3We agree the field mapping with you and test it on sample records before anything goes live.
- 4You can revoke access from Adobe Commerce or the portal at any time.
Frequently asked questions
Which Adobe Commerce plan do I need?
It depends on the product. Each product page lists the Adobe Commerce features it relies on; plan upgrades are not included.
Will it change my existing data?
Only the fields in the mapping agreed with you, and that mapping is tested on sample records before anything goes live.
Can I use a different platform instead?
Many products also have editions for other platforms. See the full integrations list for what is currently published.