AI for Property Management
Property managers spend much of each day on tenant messages and repair requests, and an emergency reported after hours is easy to miss. The product here answers tenants from your own policies, triages every repair by urgency and creates the work order in your property software.
How does AI help a property management team with tenants and repairs?
The AI Tenant & Maintenance Agent for Property Managers takes tenant messages on one channel, such as your website, SMS or WhatsApp. It answers common questions from your policies and, for a repair, asks the right questions for the issue type and collects photos.
Each request is sorted by issue type and urgency using your own emergency definitions. A work order is created in one property-management system, such as AppFolio, Buildium, Rentvine or Arthur, and the tenant gets status updates. After hours, real emergencies go straight to your on-call contact.
- Tenant questions answered from your policies
- Repairs triaged by type and urgency
- Work orders created in your property software
- After-hours emergencies sent to your on-call contact
Questions buyers ask
Does the agent replace our maintenance coordinator?
No. It takes and sorts requests, creates work orders and keeps tenants updated. Your team still decides on contractors, approves costs and handles anything the agent passes to a person.
What if we need something that is not in the store?
Use Custom AI or Talk to an expert to describe the work. We reply with a written scope and price before anything is built.
Works with the tools you already use
Property Management products connect to the tools shown below. You provide access in your own accounts; we set up the connection and test it.
No integration editions are published for this industry yet.
Frequently asked questions
What's an Industry Edition?
A version of a Core Product tuned to one sector's data, terminology and workflows. It is priced and delivered the same way as any other catalog product, with its own Scope Card.
How long does delivery take?
Each product shows a fixed delivery time in working weeks, with faster Express and Rush options for a fee. The clock starts the working day after your intake is complete.
What do we need to provide?
You add our team as a user, or create an API key that you control, for each system the product connects to: your CRM, helpdesk, store, telephony, WhatsApp or AI provider. Credentials are never sent by email, and you can remove our access at any time. We never buy third-party accounts on your behalf.
What if we need something outside these products?
Add a note at checkout if you need something specific. If it fits within the Scope Card it is simply included. If it goes beyond it, you get a written Change Quote within two working days, and that work starts only once you accept it, with its time added to your delivery date.