Education & Training

AI Course Assistant

Student questions about one course's content, schedule and logistics answered instantly, day or night, from your own materials.

Students ask the same things every week: when is the assignment due, where is the recording, what does this part of the syllabus cover. This assistant answers those questions about one course at any hour, using only the materials and FAQs you approve. Anything outside that scope goes to a real person by email or your helpdesk, so nobody is left waiting.

  • Course content and deadline questions answered at any hour
  • Answers drawn only from your approved materials and FAQs
  • Fewer repeat emails for instructors and course admins
$3,900 20–30 working days Optional maintenance $249/mo
Open book, lined form and a brass bookmark tab, showing course questions answered from real materials.

What it is

AI Course Assistant answers a student's questions about one course, syllabus content, assignment deadlines, session times, where to find a recording, using only the materials and FAQs you approve. It hands anything outside that scope to a real person by email or helpdesk.

Why businesses buy it

Instructors and course coordinators spend a surprising share of their week answering logistics questions that are already in the syllabus. Students waiting on those answers fall behind or lose interest. This assistant gives learners an immediate, accurate answer from your own materials and sends the real issues to your team, so instructors can focus on teaching. Because it only uses content you approve, it never makes up a deadline or a policy. The Scope Card sets out the channel, the content limit and the five intents in writing before you order.

Problems this solves

Instructors answer the same deadline question from many students

The course assistant answers questions about assignment deadlines, session times and syllabus content for one course. Students check with it first, so instructors stop answering the same message repeatedly.

Students cannot find where the session recording was posted

The assistant points students to recordings and resources using the materials you approve, up to a hundred documents or two hundred pages. Students find what they need without emailing staff.

A course chatbot that strays off-topic could mislead students

The assistant uses only the materials and FAQs you approve, across up to five intents. Anything outside that scope goes to a real person by email or through your helpdesk.

Scope card SKU UPM-C0426

AI Course Assistant

Everything this build includes, written down before you pay. Choose a delivery speed and any add-ons, then add it to your cart.

$3,900 one-time build price
1. Choose your delivery speed

Delivery times are in working days (Monday to Friday) and start once your intake is complete. They can extend because of national or public holidays, technical issues outside our control (such as platform outages, third-party changes, account approvals or access delays), or natural disasters and other events beyond our control. If a delay happens, we tell you in writing with a new date.

What is included

Channel
1 channel (website widget, Slack or Microsoft Teams)
Integrations
Up to 1 (e.g. email or helpdesk handoff)
Knowledge
Up to 100 documents or 200 web pages
Workflows
Up to 5 intents plus human handoff
Languages
1
Testing
40 documented test questions with pass/fail results
Revisions
2 rounds
Handoff
1 × 60-min handoff session (recorded)
Support
30 days after launch

A good fit if

Students ask the same handful of questions about one course every term, deadlines, session times, where materials live.
You already have course documents, a syllabus or a set of approved FAQs you could hand to a new teaching assistant.
You want questions answered on a website widget, Slack or Microsoft Teams, wherever your students already are.
You want anything outside the course materials handed to a real person by email or helpdesk, not guessed at.

Not the right fit if

You need to answer prospective-student admissions questions, not enrolled-student course questions. Start from our Custom AI enquiry form, since this build is scoped to one course's own content.
You need one assistant covering many courses or an entire program at once, past the 100-document or 200-page limit on this build. Add a note at checkout for a Change Quote, or start from our Custom AI enquiry form.
You need it to grade work, proctor exams or issue certificates. That is outside what any chatbot on our platform does; talk to us through the Custom AI enquiry form about what is possible.
You need more than five intents or more than one delivery channel, for example the same bot live on your website and inside your LMS at once. Add a note at checkout for a Change Quote.

How it works

  1. Your course documents, syllabus, schedule and readings, or up to 200 web pages, are loaded as its only source of knowledge.
  2. Your top 20 FAQs with approved answers are added on top, so the most common questions get exactly the answer you wrote.
  3. A student asks a question through the website widget, Slack or Microsoft Teams channel you chose, in plain language.
  4. The question is matched to the right intent, a deadline, a session time, a reading, a logistics question, up to five intents plus handoff.
  5. The answer is drawn only from the materials and FAQs you approved; nothing is invented if the answer is not there.
  6. Anything outside that scope is handed off by email or helpdesk to the person you named, with the question attached.

What you provide within 72 hours

Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.

  • The documents or website URLs the assistant should learn from, syllabus, schedule, readings and course pages.
  • Your top 20 FAQs with the answers you want used, in your own wording.
  • Escalation email or helpdesk access, so questions outside the course materials reach a real person.
  • Website admin access, or your developer's help, to install the widget where students will see it.
  • Your logo and brand colors, so the assistant looks like it belongs on your course pages.
  • Admin access and API keys for every connected system, shared by adding our team as a user or creating a key you control, never by email.
  • One person on your side who can approve decisions during the build.
  • An API key for your own AI model account (for example OpenAI or Google Gemini), created for this build with a spending limit.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.

Timeline

Start Intake verified and your top 20 FAQs agreed.
Weeks 1–2 Course materials loaded and FAQ answers configured.
Week 3 Channel and handoff workflow built.
Weeks 3–4 40 documented test questions run.
Week 4 Your review and two rounds of changes.
Go-live Live, recorded handoff session, support starts.
Delivery options, in working days (Monday to Friday) from completed intake. They can extend because of national or public holidays, technical issues outside our control (such as platform outages, third-party changes, account approvals or access delays), or natural disasters and other events beyond our control. If a delay happens, we tell you in writing with a new date.
OptionDelivery timePrice
Standard20–30 working days$3,900
Express15–25 working days$4,600
Rush10–20 working days$5,250

What you receive at handover

  • The course assistant live for one course in a website widget, Slack or Microsoft Teams
  • Course materials and FAQs loaded from up to a hundred documents or two hundred web pages
  • Up to five question intents, plus handoff by email or helpdesk
  • A test report from forty documented questions with pass or fail results
  • An admin guide, the recorded handoff session and 30 days of support

Expected benefits and how to measure them

  • Students can get answers about the course at any hour.
  • Helps instructors spend less time on admin questions.
  • Keeps answers tied to your approved course materials.
Course admin emails
Count student emails about deadlines, session times and recordings for a term before and a term after launch.
Answered without handoff
Track answered against handed-off questions each week from the assistant's history.
Student view of support
Add a support question to your end-of-course survey and compare results term on term.

Before you start: Tally a term's student emails by topic. Note how much instructor time goes to course admin questions.

These are things to track, not promised results. Outcomes depend on your data, your team and your market.

Running costs

The build price is one-time. Running it is billed in your own accounts, and for a course assistant that mostly means AI model usage and hosting: roughly $30 to $150 a month depending on how many students ask questions.

AI usage during the build and testing is also billed to your accounts, so you keep ownership of every provider relationship. Nothing runs through us.

Ask about running costs

Custom requirements

If you need something outside the Scope Card, add a note at checkout. You get a written Change Quote, and that work only starts once you accept it. Your original order runs on its normal timeline either way. Larger or bespoke projects go through the Custom AI request form instead.

Request a custom version

Keep it running

For AI Course Assistant, monthly maintenance covers monitoring, fixes, model and platform updates, a monthly health report and monthly hours for changes, enough for a new term's schedule or updated FAQs. It starts after the thirty days of support, bills monthly, and can be cancelled any month.

$249/mo (the minimum fee, includes 2 change hours)

Optional. Starts after the post-launch support period. Cancel any month.

How maintenance works

How this compares

Do it yourself with a SaaS toolHire a custom agencyUpmark Labs
Price A generic helpdesk chatbot charges per seat and knows nothing about your course A custom agency quotes after discovery calls Ours is one fixed price, shown on this page before you buy
Scope A generic chatbot answers from whatever content it can find, not your syllabus An agency agrees scope during the project Ours is written on the Scope Card before purchase
Delivery A generic chatbot is live the day you subscribe, with no course materials loaded An agency usually takes several weeks, set per project Ours has a fixed delivery time shown before you buy, with faster options
Handoff A generic chatbot leaves an unanswered question to sit unresolved An agency build depends on what was agreed Ours hands off to a real person by email or helpdesk

Questions about this product

How much does AI Course Assistant cost?

It is one fixed build price, paid once, and the price and delivery panel on this page shows it for each delivery speed. It covers the Scope Card: one channel such as a website widget or Teams, up to 100 documents or 200 web pages of course material, five intents plus handoff by email or helpdesk, testing and a recorded handoff. There is no charge per question answered.

How long until AI Course Assistant is live?

Each delivery speed has a fixed time, listed in the price and delivery panel on this page, counted from when intake is complete and access is verified. Sending the syllabus, handbook, session schedule and your most common student questions during intake keeps the date. We test the assistant against real questions from past students before it goes live.

What materials does AI Course Assistant need from us?

We need the documents or website URLs the assistant should learn from, up to 100 documents or 200 web pages, plus your top 20 FAQs with the answers you want used. Website admin access to install the widget is shared by adding our team as a user or creating a key you control, never by email, and one person on your side approves the content before launch.

What does AI Course Assistant cost to run each month?

Running costs are separate from the build price and paid directly to your own providers, typically $30 to $150 a month for AI model usage and hosting. Courses with more enrolled students asking questions sit toward the higher end. Monthly maintenance is optional.

Can we update the course materials in AI Course Assistant later?

Yes. Two rounds of changes are included in the build, so most adjustments to FAQs or materials happen before launch based on the 40 test questions. After that, updates for a new term's schedule or readings fit inside the monthly change hours in maintenance, and expanding past 100 documents comes as a quoted add-on.

Does AI Course Assistant work with our LMS?

It can connect to systems such as Moodle or Canvas, a student CRM, email or WhatsApp, up to the one handoff integration included in this build. It does not require an LMS connection to work; documents and FAQs uploaded directly are enough to answer most course questions, with the LMS link added when it is genuinely useful.

Can AI Course Assistant answer admissions questions too?

Not as built. This assistant is scoped to one course's own content, schedule and logistics for students already enrolled, not prospective-student admissions questions, which follow different policies and often a different team. If you need an admissions assistant as well, talk to us through the Custom AI enquiry form about what a second build would look like.

Who owns the course materials and conversation data afterwards?

You do. Every document, FAQ and conversation log stays under your own account and hosting throughout the build and afterwards; we never hold a separate copy. We configure and test the answer and handoff logic, hand over an admin guide and a recorded session, then step away at launch, apart from the 30 days of included support that follow.

Stop answering the same course question by email.

Order AI Course Assistant and it starts answering student questions about your course on a fixed delivery date. The scope above is what you get, in writing, before you pay.

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